In today’s FNA Talk, John Hagon, Chief Operating Officer at CLS and FNA’s Adam Csabay discuss how to maintain resilience during systemic disruptions. The first part of the episode focuses on the impact of the COVID-19 Crisis on the FMI landscape; the implications for CLS’ operations and the taxonomy of its response; as well as on the practical applicability of technology based tools and frameworks.
00:00 – Introduction
01:25 – How has the COVID-19 crisis impacted the FMI landscape?
04:06 – What were the implications on CLS’s operations? And which areas have been the most affected ones?
08:56 – What immediate steps has the operations team taken to tackle the impact of the COVID related disruptions?
11:58 – Has FinTech – or innovative technology in general – provided any useful tools or frameworks