This article outlines the critical performance metrics—ranging from fund recovery rates and case closure speed to public trust—that are essential for justifying the investment in and managing the success of National Anti-Scam Centres.

FNA and Proto have introduced a unified national utility designed to bridge the critical gap between initial fraud reporting and real-time fund recovery. By integrating AI-driven consumer engagement with cross-institution tracing, this solution provides a seamless, end-to-end response to the global rise in digital scams

FNA and Proto have partnered to equip financial authorities with an end-to-end fraud recovery solution, combining multilingual AI reporting assistants with real-time transaction analytics to rapidly trace stolen funds and protect vulnerable consumers.

In November 2024, FNA was awarded a substantial grant ($2.9m) by the Gates Foundation to support FNA in developing a “Fraud Portal as a Service” solution running on the cloud, as well as full implementation of the FNA Fraud Portal in one of its priority jurisdictions

The BIS Innovation Hub has provided a key forum for exchange at a recent event in London. FNA’s solution tackling the problem statement “How can privacy technology be used to support public and private institutions to share data and intelligence; and collaborate while preserving user privacy?” was shortlisted

FNA President, Phillip Straley joined Payment Canada’s Summit Series: Shaping the Future of Fraud in Real-time Payments, which explored practical approaches, technological solutions and lessons learned to effectively manage fraud in the era of real-time payments.

FNA partners with Peru’s SBS to develop an AI-powered monitoring tool that leverages social media and web extraction for proactive financial consumer protection

FNA receives the RegTech Association’s Chairman’s Award for its National Fraud Portal, a pioneering digital public infrastructure designed to accelerate fraud recovery and victim support.

FNA joins the Arab Monetary Fund and Cambridge Suptech Lab in Dubai to present GraphAI-driven fraud detection and the global rise of National Fraud Portals.